465db Privacy Policy

Introduction and Overview

465db is a trusted online gaming and betting platform in Bangladesh. We give the highest priority to the privacy and protection of our users' personal information. This privacy policy describes how 465db collects your personal information, the purposes for which it is used, how it is stored, and in what circumstances it may be shared with third parties.

This policy applies to our website, mobile platform, and all our services. We request that you read this policy in full before using 465db's services.

If you have any questions or concerns about our privacy policy, you can contact us. Our support team is available 24 hours a day, seven days a week.

Information We Collect

Various types of personal information may be collected when you create an account and use services at 465db. These are as follows:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification)
• Email address and username
• National ID or passport number (for identity verification)
• Permanent address and contact details
• Occupation and source of income (where applicable)

2.2 Financial Transaction Information

• bKash, Nagad, Rocket, or Upay mobile banking account numbers
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amounts and dates

2.3 Technical and Usage Information

• IP address and device information
• Browser type and operating system
• Login times and session data
• Gaming activity and betting history on the platform
• Data collected through cookies and tracking technologies

Purpose of Using Information

465db uses your personal information for the following legitimate purposes:

3.1 Account Management and Service Delivery

We use your registration information to create, manage, and secure your account. This includes identity verification, age confirmation (21+), login security, and account recovery services.

3.2 Financial Transaction Processing

Financial information is used to successfully process your deposit (minimum ৳200) and withdrawal (minimum ৳500) requests and to ensure transaction security. Our standard withdrawal time is between 30 minutes and 3 hours.

3.3 Anti-Money Laundering (AML)

We collect and review information to comply with international financial security standards and to detect suspicious transactions. This is essential to protect the interests of all members on the platform.

3.4 Customer Service and Communication

We use your contact information to communicate with you directly, provide support, and send important notifications about the platform. Our live chat service is available in Bengali 24/7.

3.5 Responsible Gaming

We may use your usage data to analyze patterns in your gaming activity, identify problematic behavior, and promote responsible gaming.

Information Protection and Security

465db has adopted industry-standard technical and organizational measures to ensure the security of your personal information.

4.1 Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps all data transfers between you and our servers secure. Your password and sensitive financial information are always stored in encrypted form.

4.2 Access Control

Access to your personal information is granted only to staff members who need it for their work. All staff have signed confidentiality agreements and are trained in data protection.

4.3 Security Monitoring

Our systems are under 24-hour security monitoring. If any unusual activity is detected, immediate action is taken and the relevant user is alerted if necessary.

Sharing Information with Third Parties

465db does not sell or rent your personal information. However, limited information may be shared with certain third parties in specific circumstances and for legitimate purposes.

5.1 Payment Processors

Payment service providers such as bKash, Nagad, Rocket, and Upay may receive the financial information necessary to process transactions. These partners have their own privacy policies and are committed to data protection.

5.2 Technology Service Providers

Technology companies that help operate our platform (game providers, server services, etc.) may have access to limited technical information, but they are required to comply with our privacy standards.

5.3 Legal Obligations

If there is a court order, a lawful request from a law enforcement agency, or a legal obligation, we may provide the necessary information. In such cases, we will provide only as much information as is required.

Cookies and Tracking Technologies

Cookies and similar technologies are used on the 465db website to enhance your browsing experience and help the platform operate smoothly.

6.1 Essential Cookies

These cookies are necessary for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and save your preferences. These cookies cannot be disabled.

6.2 Functional Cookies

These cookies are used to save your language preferences, layout settings, and other personalized experiences. They can be disabled, but doing so may limit your experience.

6.3 Analytics Cookies

Analytics cookies are used to collect statistics about platform usage and to improve our services. This information is generally collected in anonymous form.

Your Rights

As a user of 465db, you have some important rights regarding your own personal information.

• Right to Access: You have the right to know what information we hold about you.
• Right to Correction: If any of your information is incorrect or incomplete, you can have it corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though some information may need to be retained for a specified period due to legal obligations.
• Right to Object to Processing: You may object to your information being used for specific purposes.
• Right to Portability: You have the right to receive your information in a structured, commonly used format.
• Right to Withdraw Consent: You may withdraw consent given for marketing communications at any time.

To exercise these rights, contact our support team. We will respond within a reasonable time after receiving your request.

Data Retention Period

465db retains your personal information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected.

• Account Information: For the entire period the account is active and for the time required to meet legal obligations after it is closed.
• Transaction Records: Retained for a specified number of years in accordance with financial regulations.
• Communication Records: Customer service history is kept for the required period.
• Technical Logs: Retained for a limited period for security review purposes.

When the retention period ends, we securely delete or anonymize the information so that you can no longer be identified.

Protection of Minors

465db's services are for people aged 21 and above only. We do not knowingly collect any personal information from minors.

An age verification process is followed at the time of registration. If we become aware that a minor is using our platform, their account will be closed immediately and any collected information will be deleted.

Changes to the Policy

465db may update this privacy policy from time to time. We will notify you by email or through a notification on the platform before any changes take effect.

With each change, the "Last Updated" date at the top of the policy will be updated. Continuing to use the platform after a revised policy is published means you have accepted those changes.

For significant changes, we will send a clearer and more direct notification and may request your consent again if necessary.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, you can contact us through any of the following ways.

We take every privacy-related complaint seriously and work to resolve it promptly. Thank you sincerely for your trust in 465db.